Festival Terms & Conditions

Festival Terms & Conditions

These ‘Festival Terms & Conditions’ may vary from time to time. Please make sure you review them regularly as you will be deemed to have accepted a variation if you continue to use this website after any variation has been posted.


About Tel Aviv Improv Festival:

improvtheater.co.il is operated and managed by Improv Theater Israel Registered business number 036468072
located at Yitshak Sade 32, Tel Aviv, 6721206 Israel

Using this website

By using the Tel Aviv Improv Festival website you agree to be bound by these ‘Festival Terms & Conditions’ other than in relation to those conditions listed under ‘Ticketing’ below, which will become applicable when you buy a ticket.

Additional policies which also apply to your use of the Site include:

● Our Privacy Notice https://fest.improvtheater.co.il/privacy-policy/, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
● Our Cookie Policy https://fest.improvtheater.co.il/cookie-policy/, which sets out information about the cookies on the Site.


Tel Aviv Improv Festival gives no warranty to the accuracy of the information accessed through the website and accepts no liability for any loss, damage or inconvenience that may be caused in the event that inaccurate information appears on it. Every attempt has been made to present up-to-date, accurate information. Information may be changed or updated without notice. The material on this website may be out of date at any given time, and Tel Aviv Improv Festival is under no obligation to update such material. Tel Aviv Improv Festival will not be liable if for any reason this website is unavailable in whole or in part at any time or for any period. Materials posted on this website are not intended to amount to advice on which reliance should be placed. Tel Aviv Improv Festival disclaims all liability and responsibility arising from any reliance placed on such materials by you or any third party. If the need arises, access to this website may be suspended or terminated indefinitely.


The text and images on this website are the property of Improv Theater Israel or its licensors and are protected by copyright and other intellectual property rights. You can print or download any part of the text and images for personal use only, and any copies must retain the copyright or other intellectual property notices contained in the original material. Any other use is prohibited and shall automatically terminate your permission to use this website. No part of this website may be reproduced by any process without written permission from Tel Aviv Improv Festival. The trade marks and logos displayed on this website are the property of Tel Aviv Improv Festival. You are not permitted to use such trade marks and logos without the prior written consent of Tel Aviv Improv Festival.


Data Protection and GDPR

Tel Aviv Improv Festival is committed to protecting your privacy and conforms to the terms of the 1998 Data Protection Act and the Privacy and Electronic Communications Regulations 2003, and from May 25th 2018, the General Data Protection regulation (GDPR) 2018. The personal information that you enter on the website will be held securely and will not be used for any other purpose than for us to contact you about Tel Aviv Improv Festival activities, unless you’ve given us permission to send you information from the arts organisations, company or promotor you are booking to see.

Please see our complete Privacy Notice here – https://fest.improvtheater.co.il/privacy-policy/


This website contains links to other websites. We’re not responsible for the privacy practises of these websites and you should read their own privacy policies. The privacy policy described here, applies only to personal data collected by Tel Aviv Improv Festival .


Unfortunately, data transmission over the internet is not guaranteed to be 100% secure, but we do take appropriate steps to protect the security of your personal data.


Once paid for, tickets are non-refundable and non transferable.
We accept MasterCard,Visa, and Diners cards.
If collecting tickets, please bring the same card used to purchase online .
We believe customers shouldn’t pay more than face value plus booking fee. To deter buying and selling tickets for personal gain, we may hold tickets for collection and require the credit/debit card used for the original transaction.
Tel Aviv Improv Festival takes no responsibility for tickets purchased from unauthorised agents or other sources which are therefore invalid.
Tel Aviv Improv Festival is not liable for any tickets that are lost or stolen.
Tel Aviv Improv Festival and event promoter are not liable for any personal travel, accommodation or hospitality arrangements made relating to the event or the cancellation of any event.
Failure to comply with these ‘ Festival Terms & Conditions’ will make your ticket and transaction void.
Tickets must not be sold for profit or commercial gain by any outlet other than Tel Aviv Improv Festival or one of its authorised agents(such as tzavta Theater).


Tel Aviv Improv Festival reserves the right to alter the programme without prior notice if necessary.
Tel Aviv Improv Festival reserves the right to refuse admission to and/or eject any person appearing to be intoxicated, under the influence of drugs, or otherwise behaving dangerously or inappropriately. No refunds will be given under these circumstances.
Tel Aviv Improv Festival reserves the right to ask customers who cause unreasonable disturbance inside the auditorium during events to leave. Unreasonable disturbance is determined by our Front of House team and is dependent on events. Please show consideration for your fellow audience members and our artists.
With the exception of events specifically aimed at younger people, under 14s coming to see a show are not allowed into the venues without a ticket-holding adult. Age limits for children’s shows are determined on an event-by-event basis.
Babes in arms (children under the age of 2 years) are welcome at all Tel Aviv Improv Festival events however parents are asked to select seats that allow easy exit from the auditorium should your baby become restless. Babies are covered by the general ‘unreasonable disturbance’ policy above. Your baby does not require a ticket.
Loud noise can cause permanent hearing damage. Complimentary hearing protection is available from any member of staff. We do not recommend bringing children to music events without bringing specific hearing protection designed for children with you.
Latecomers will only be admitted at suitable breaks in the performance. Not all performances contain suitable breaks.

You must produce a valid ticket to gain entry to ticketed events at Tel Aviv Improv Festival venues and upon request for inspection at any time, as failure to produce your ticket may result in you being asked to leave the venue.
To ensure safety, we may conduct security searches of clothing, bags and all other items on entry and reserve the right to confiscate items which may cause danger or disruption to the event or others.
Drinks purchased at the tzavta Cafe bar are generally allowed in the auditorium . Drinks policies may vary at other Tel Aviv Improv Festival venues
Photography, audio and video recording is not permitted in the Tel Aviv Improv Festival. You will be asked to stop and may have your equipment confiscated and data deleted at the artists’ request. If you would like to request a photography pass please contact our Press Office.
You are responsible for your belongings when attending the venue. Improv Theater Israel & Tel Aviv Improv Festival accepts no responsibility for any personal property brought to the venue, including items which are left in the cloakrooms.
Food and drink purchased elsewhere may not be consumed in Brighton Dome or other Tel Aviv Improv Festival venue.
Smoking is not permitted at Brighton Dome or other Tel Aviv Improv Festival venue.
Mobile phones must be silenced before entering the performance areas.
Events may be age restricted and it is the responsibility of the ticket holder to check before purchasing.
Assistance dogs are welcome in our venue. Please advise our Ticket Office in advance so we can ensure your needs are met. However no other animals are allowed without prior permission.
Warning: Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows in our venues.

If you have concerns about any of these elements being in a performance that you are coming to see please contact the BDBF access line on 01273 261541/525 (Open Monday – Saturday 10am-6pm) who will be able to confirm what effects will be in use. Please note that this may not be instantaneous as we may need to contact the promoter to get more information.

Limitation of Liability

Nothing in these ‘Terms & Conditions’ is intended to exclude or to limit in any way any liability which Tel Aviv Improv Festival may have for death or personal injury to any person caused by their negligence, for fraud, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Under no circumstance will Tel Aviv Improv Festival be liable for any loss, damage, cost or expense, which was not reasonably foreseeable at the time the ticket was purchased or which was not directly attributable to any act or omission of Tel Aviv Improv Festival. Tel Aviv Improv Festival shall not be liable for any loss of enjoyment or any wasted expenditure in excess of the face value of the ticket. Tel Aviv Improv Festival shall not be liable for any indirect, punitive or consequential loss or damages or any loss of income or profits.


The invalidity or partial invalidity of any provision of these ‘Terms & Conditions’ shall not prejudice or affect the remainder of these ‘Terms & Conditions’, which shall continue in full force and effect.

Governing Law and Jurisdiction

These ‘Festival Terms & Conditions’ and any dispute or claim arising from, or related to, a visit to this website, shall be governed by and construed in accordance with the law of Israel. The Israel courts shall have exclusive jurisdiction over any such dispute or claim, although Improv Theater Israel retains the right to bring proceedings against you for breach of these ‘ Festival Terms & Conditions’ in your country of residence or any other relevant country.
Acceptable Use
You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

Thank you for taking the time to engage with us here at Tel Aviv Improv Festival. If you have any queries please get in touch with us at [email protected]

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